Terms & Conditions


Delivery
All orders will be mailed out within 2 working day (Monday to Friday) upon payment confirmation. Please ensure that the address you provided is correct. For SingPost Normal Mail option, as there is no tracking available, thus we are unable to be responsible for any loss of items due to SingPost negligence. Typically, delivery will take about 1-8 working days depending on the season. For SingPost Registered Mail option, it comes with a tracking number, which will be sent to you via email within the same day of mailing. You can check the status of your parcel via SingPost website. Typically, it will take about 1-3 working days. 

Colour Accuracy
While we do our best to ensure all colours being presented in the images are as close as possible to the colour of the actual item. Colour reproduction can still vary when viewing on different monitor screens.

Returns & Exchanges Policy
We provide a 7 days free exchange as long as the item is in original conditions (unused, unworn, with all tags and original packaging intact). Exchange will be done at Seletar Mall within 5 working days after receiving. For exchange via postage, we regret that you have to bear postage fees for both ways if the exchange is not due to wrong size/design sent by us. 

For all exchange, please email to enquiry@thebabyzebra.com with your order no. and state which design/size to change.